FAQ
- What is Outfy?
- How do I upload my own images and videos?
- Can I download the videos I create in Outfy?
- How many AI videos can I create with 1,000 credits?
- Why are my posts getting very few likes?
- Can I use my own custom image with the Image-to-Video feature?
- Can my store link or product link be clickable inside a video?
- AI-generated captions don’t match my product titles or descriptions.
- Does the Products section only show items that have already been posted?
- Can I replace my Shopify store with a PrestaShop store on the same Outfy account?
- Can I use AI Studio images in Outfy after pushing them to Shopify?
- Why are my active Shopify products showing as inactive in Outfy?
- I’m currently on the Starter plan. If I upgrade to Pro, how much will I be charged?
- Why does SmartQ show that the Outfy app is uninstalled or disconnected from my WooCommerce store?
- Why the Login is working on the website, but the app login is not accessible.
- How can reviews from the Shopper Approved platform be feed into Outfy?
- Can I change language from templates on forever free plan.
- Does Outfy support Shopify’s SEO title (title_tag) or any other field besides the product title?
- Can Outfy sync store videos from listing and make content from it?
- Why is social media important for store promotions?
- How can an online seller benefit from Outfy?
- How often do you sync my store?
- Can I add multiple shops to the same Outfy account?
- Do I need a separate login/password for Outfy?
- Which store providers does Outfy support?
- Newly Connected Instagram Account Not Showing?
- Why Only 3 Posts per Post Type in SmartQ?
- Why posts scheduled for the next day?
- How can I share multiple images in a post ?
- Why is SmartQ disabled on my account?
- Reached Today’s Posting Quota?
- SmartQ Daily Post Limit?
- Scheduled SmartQ Post Not Published?
- How to Change the Language of Your Posts
- Remove Price from Twitter Captions
- Exclude Product from Automation
- Post Only First Product Image?
- Add Another Store to Outfy Account?
- Post Not Showing on Instagram?
- Pinterest Board Not Showing in Outfy
- Facebook Posts Say “Posted by Outfy”
- Exclude a Collections from Automation
- Can I Add Custom Music to Outfy?
- Products Not Posting or Showing on Outfy
- Why was I charged when I selected the free trial?
- Why are some links not clickable on YouTube?
- Why are links not clickable on TikTok and Instagram?
- My Shopify storefront only shows the video thumbnail, but the video doesn’t play. Why? (vidoo)
- How can I fix videos not playing on my Shopify product pages? (vidoo)
- Video Sound Not Playing on Catalog or Collection Pages
- Billing & Plans
- Smart Automation
- Troubleshooting and Others
- Engaging Content
