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How to Leave a Review on Etsy? (2026)

Last Updated on July 31, 2026 by Himanshu Rawat

Etsy is one of the world’s largest marketplaces for handmade, vintage, and personalized products, and reviews play a major role in helping buyers shop with confidence. Whether you’ve purchased a custom gift, digital download, home décor, or handmade jewelry, leaving an honest review helps both the seller and future shoppers.

In this guide, you’ll learn exactly how to leave a review on Etsy in 2026, who is eligible to leave reviews, how Etsy’s review system works, how to edit a review, and what to do if you can’t leave feedback.

Why Is It Important to Leave a Review on Etsy for Sellers?

When you leave a review on Etsy, you’re doing something really valuable for the sellers. Your feedback matters a lot and can make a big difference in their success. Here’s why taking a moment to leave a review is so important:

• Builds Trust: Positive reviews help establish a seller’s reputation, making new customers feel more comfortable making a purchase.
• Offers Helpful Feedback: Sellers want to know how they’re doing! Your comments can highlight what they’re doing well and what they might need to improve.
• Encourages Improvement: When you share your thoughts, it motivates sellers to make their products and services even better, leading to happier customers.
• Creates a Sense of Community: Leaving a thoughtful review helps connect buyers and sellers, making Etsy feel like a supportive place for everyone involved.
• Boosts Visibility: Good reviews can help sellers show up higher in search results, which means more people will see their products and have the chance to buy them.

So, the next time you make a purchase, remember that leaving a review on Etsy isn’t just a nice gesture—it’s a way to help sellers grow and improve their businesses!

How to Leave a Review on Etsy: A Simple Guide

Leaving a review on Etsy is quick and easy. Here’s how:

Step 1: Log In to Your Etsy Account:

Visit Etsy.com and sign in to your account using your email address and password.

Step 2: Find Your Purchase

Once logged in, hover over your profile picture in the top right corner and select “Purchases and reviews.”

This will bring up a list of all your past orders. Locate the item you want to review.

Step 3: Rate the Item

Click on the item to expand the order details. Use the star rating system to assess the product.

Step 4: Write Your Review

Share your thoughts about the item, seller, and overall experience. You can also add a photo of the item by clicking the camera icon.

Step 5: Submit Your Review:

Once you’re satisfied with your review, click the “Submit review” button.

That’s it! Your review is now live and visible to other Etsy shoppers.

Remember: Etsy encourages honest and constructive feedback. Be sure to share your genuine experience, both positive and negative. Your review can make a big difference to both the seller and future buyers.

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How to Leave a Review on Etsy Using the Mobile App

Leaving an Etsy review on the mobile app is quick and helps both sellers and future buyers. Follow these simple steps to leave a review on Etsy from your smartphone:

1. Open the Etsy app on your Android or iPhone and sign in to your Etsy account.
2. Tap the You tab at the bottom of the screen.
3. Select Purchases to view your recent Etsy orders.
4. Open the order for the item you want to review.
5. Tap Leave a Review (this option appears only after the item is eligible for review).
6. Choose a star rating from 1 to 5 to rate your overall experience.
7. Write a detailed review describing the product quality, shipping, packaging, and customer service.
8. Add photos or a video of your purchase if you’d like to help other shoppers make informed decisions.
9. Tap Submit to post your Etsy review.

Tip: Detailed Etsy reviews with clear photos or videos are more helpful to other buyers and provide valuable feedback to Etsy sellers.

How to edit a review on Etsy

Need to change your mind? No problem! Etsy allows you to edit your reviews within a certain timeframe. Here’s how:

Step 1: Find Your Order

Log in to your Etsy account and head to “Purchases and reviews.” Locate the order you want to modify.

Step 2: Make Your Changes

Click on the order to expand the details. You should see an “Edit review” option. Make your updates to the text, star rating, or photos.

Step 3: Save Your Edits

Click “Submit review” to finalize your changes.

When Can You Leave a Review?

Etsy opens the review window once your order’s estimated delivery date has passed.

You generally have 100 days after the estimated delivery date to leave or edit a review.

For digital products, the review option becomes available after you’ve downloaded the purchased file.

Eligibility for Reviews on Etsy

Not everything on Etsy can be reviewed. Here’s what you need to know:

• Purchased on Etsy: You can only leave a review for items bought on Etsy.com or the Etsy app.
• Review Window: You have 100 days from when the item was expected to arrive to leave a review. For digital products, you can review after you download the file.
• Guest Purchases: If you bought something as a guest, you’ll need to create an account or sign in to leave a review.
• Orders with Open Cases: If there’s an open case for an order, you can’t leave or change a review until the case is settled.

Why Can’t I Leave a Review on Etsy?

If you don’t see the Leave a Review button on Etsy, don’t worry. There are several common reasons why you may not be able to leave a review yet.

• The estimated delivery date hasn’t passed yet. Etsy only allows reviews after the estimated delivery date, even if your package arrived early.
• The 100-day review window has expired. You can leave a review only within 100 days of the order’s estimated delivery date. Once this window closes, reviews can no longer be submitted.
• You purchased as a guest. If you checked out as a guest, you’ll need to claim your order by linking it to an Etsy account before you can leave a review.
• The order has an open Etsy case. Reviews are temporarily disabled while an Etsy case or dispute is active. You’ll be able to review the order once the case is resolved, provided you’re still within the review window.
• Your payment hasn’t been completed. Etsy requires the order to be fully paid before the review option becomes available.
• You’re signed in to the wrong Etsy account. Make sure you’re logged into the same Etsy account that was used to place the order.
• The order was canceled or refunded. If the transaction was canceled before completion or fully refunded under certain circumstances, you may not be able to leave a review.

About Etsy’s 5-Star Review System

Etsy uses a 5-star rating system, and the stars you give should match how you feel about the item and your overall experience with the seller. Here’s what each rating means:

• 1 Star: Really disappointed with the item or the whole experience.
• 2 Stars: Not happy, but some parts were okay.
• 3 Stars: It was fine, nothing special, but not bad either.
• 4 Stars: Pretty good, just a couple of things could be better.
• 5 Stars: Loved it! Totally recommend it.

Etsy encourages sellers to respond to reviews, which is a great way for buyers and sellers to connect and improve things for the future.

Tips for Writing Effective Reviews

Your Etsy reviews can significantly influence other buyers’ decisions. Here is how to write effective and informative feedback:

• Be Specific and Detailed: Clearly describe the product’s features, such as size, color, Material or functionality. For example, instead of saying “The dress is beautiful,” describe the fabric, fit, and how it looks when worn.
• Focus on the entire experience: Your review should encompass more than just the product itself. Include the service provided by the seller, his shipping time, the way it was packaged, etc. Did the item arrive on time? Was it packaged securely?
• Be Honest and Constructive: Sellers love honest feedback, but if something wasn’t perfect, describe the issue and let them know how it could’ve been better.
• Include Visuals: Photos can be incredibly helpful. Showcase the product from different angles, or demonstrate how it looks when used.
• Maintain a Respectful Tone: Clearly and directly express your point of view, but never use personal attacks or inflammatory language. Remember, your goal is to be helpful, not hurtful.

If you take that extra time to write thoughtful reviews, you seriously will be contributing to the Etsy community. Your feedback helps other buyers make informed decisions and provides valuable insights for sellers to improve their products and services. Remember, your honest and constructive reviews are one of the cornerstones of the Etsy marketplace. So, the next time you make a purchase, take a couple of minutes to share your experience.

Final Thoughts

Leaving a review on Etsy only takes a few minutes, but it has a lasting impact. Your feedback helps other shoppers make informed decisions while supporting independent sellers in improving their products and services. Whether your experience was excellent or there were areas for improvement, an honest and respectful review contributes to a more transparent and trustworthy Etsy marketplace.

If you’re an Etsy seller, don’t forget to showcase the best reviews on your social media channels. Tools like Outfy.com make it easy to turn customer testimonials into engaging posts, helping you build trust, increase visibility, and attract more potential buyers.

Etsy Reviews FAQ

Q1. How do I leave a review on Etsy?

To leave a review on Etsy:

1. Log in to your Etsy account.
2. Go to “Purchases and reviews.”
3. Find the item you want to review.
4. Click on the item to expand the order details.
5. Rate the item using the star system.
6. Write your review in the provided text box.
7. Click “Submit review.”

Q2. Why am I not able to leave a review on Etsy?

You might be unable to leave a review if it’s been more than 100 days since your purchase, if the order was canceled or refunded, or due to account issues like being logged out. Additionally, if the seller hasn’t marked the item as shipped, it can restrict your ability to provide feedback.

Q 3. Can a buyer leave feedback after refund?

Yes, a buyer can still leave feedback on an Etsy purchase after a refund has been issued. However, the feedback may reflect the buyer’s experience related to the transaction, including customer service, communication, or product quality, even if they didn’t ultimately receive the item.

Q4. Can Etsy sellers delete reviews?

No, Etsy sellers cannot delete reviews. However, they can respond to reviews to address concerns or provide additional information.

Q5. How to ask for reviews on Etsy?

To encourage buyers to leave reviews, you can:

• Include a thank-you note with your order asking for feedback.
• Send a follow-up email after the purchase, gently reminding the buyer to leave a review.
• Use Etsy’s built-in tools to request reviews (if available).

These strategies will help you effectively ask for a review on Etsy and boost your shop’s reputation.

Q6. How to report negative feedback on Etsy?

If you believe a review is inappropriate or violates Etsy’s policies, you can report it. To report a review:

1. Go to the specific review you want to report.
2. Look for the “Report” or “Flag” option (usually found under the review).
3. Follow the on-screen instructions to submit your report.

Q7. Can buyers really trust reviews and feedback on Etsy?

While Etsy has measures in place to prevent fake reviews, it’s essential to read reviews critically. Look for patterns in feedback, consider the number of reviews, and pay attention to detailed and specific comments.