VIP and repeat customers
Give loyal shoppers early access, exclusive products, special bundles, or loyalty rewards.
Last Updated on October 14, 2026 by Kelina Chakma
Black Friday and Cyber Monday (BFCM) are among the biggest shopping moments of the year. For ecommerce brands, they offer an opportunity to attract new customers, re-engage existing shoppers, clear seasonal inventory, and increase holiday revenue.
But BFCM success is rarely about offering the biggest discount. Customers see countless promotions during the holiday season, so your store needs a clear offer, consistent promotion, strong product presentation, and timely content across the channels where shoppers are already spending time.
Whether you sell through Shopify, Etsy, or both, this guide covers practical BFCM strategies to help you prepare your store and turn holiday traffic into sales.

BFCM stands for Black Friday and Cyber Monday.
Black Friday traditionally takes place the day after Thanksgiving in the United States, while Cyber Monday follows on the Monday after Thanksgiving. What was once a short shopping weekend has evolved into a much broader holiday shopping period, with many ecommerce brands launching promotions days or even weeks in advance.
Why BFCM Matters More Than Ever in 2026
BFCM is no longer limited to a single weekend. In 2026, it has become a multi-week shopping period where customers actively search for deals, compare offers across brands, shop for holiday gifts, and expect a fast, convenient, and mobile-friendly buying experience.
Online spending is expected to reach new heights this holiday season, with ecommerce projected to account for roughly $1 of every $4 spent on retail goods. This reflects how strongly consumers are prioritizing value while increasingly turning to online stores for their holiday purchases.
For ecommerce sellers, BFCM is more than an opportunity to increase short-term sales. It can also help you:
Through targeted offers and seasonal campaigns.
By promoting selected products with attractive discounts.
And turn BFCM shoppers into repeat customers through post-purchase campaigns.
Across social media, search, email, and other marketing channels.
That can be reused or adapted for Christmas, New Year, and other holiday campaigns.
By providing timely offers, helpful content, and a smooth shopping experience throughout the holiday season.
With shoppers starting their holiday purchases earlier and competition increasing across ecommerce channels, preparing your BFCM strategy in advance can help your store stay visible and ready when demand peaks.
Black Friday and Cyber Monday can create a major sales opportunity for ecommerce brands, but strong results usually come from preparation rather than last-minute discounts. From building anticipation to improving checkout and planning post-purchase campaigns, every part of the customer journey can influence your BFCM performance.
Here are eight practical strategies to help your store prepare for the holiday shopping rush.
Don’t wait until Black Friday to introduce your holiday offers. Launch a dedicated BFCM landing page in advance, ideally in October, to build awareness and capture early interest.
Shoppers are starting earlier, but many still wait for BFCM deals: 66% are open to shopping before November, while 63% may wait specifically for Black Friday or Cyber Monday. Use this window to build anticipation while keeping your key offers ready for BFCM.
Use the page to:
Make the page easy to act on with clear calls to action such as “Get Early Access,” “Join the VIP List,” or “Be the First to Know.” You can also strengthen the page with customer reviews, ratings, and user-generated content to give shoppers more confidence before purchasing.
The goal isn’t simply to announce a sale. Your landing page should start building anticipation before the promotion officially begins.
A large storewide discount may attract attention, but it can also reduce your margins without necessarily encouraging customers to buy more. Instead, consider structuring promotions around your business goals and average order value. Cross-sell and upsell strategies can also help you encourage shoppers to add complementary or higher-value products to their orders.

Some approaches include:
For marketplaces such as Etsy and eBay, differentiation can be particularly important. Bundles, limited-run products, personalized items, and a strong brand story can help smaller sellers stand out instead of competing solely on price.
Not every customer should receive the same BFCM message. Use the information you already have about your audience to create more relevant campaigns.
For example:
Give loyal shoppers early access, exclusive products, special bundles, or loyalty rewards.
Create win-back campaigns with personalized offers designed to bring previous buyers back.
Introduce your brand with an attractive first-purchase incentive or useful gift-buying content.
Highlight gift guides, bundles, bestsellers, and shipping deadlines.
Recommend products that complement items they have purchased previously.
You can also create automated campaigns around key shopping behaviors, including abandoned carts, product browsing, previous purchases, and post-purchase follow-ups.
Personalization doesn't always require complicated campaigns. Even simple changes to product recommendations, email content, and promotional messaging can make your communication more relevant.
Your customers may discover your products on social media, research them through your website, and eventually purchase after receiving an email. That's why your BFCM campaign should work across multiple channels rather than relying on a single source of traffic. Using the right ecommerce marketing tools can also help you manage and coordinate these activities more efficiently.

Give each channel a clear purpose:
Your message should remain recognizable across channels while being adapted to the format and audience of each platform.
For example, an email can explain the full offer, while an Instagram Reel can quickly demonstrate the product and direct viewers to the sale page.
BFCM can bring a significant increase in traffic, which means problems that go unnoticed during normal periods can become much more noticeable during the holiday rush. Mobile abandonment can reach 80%, which is why it’s especially important to make your website fast, mobile-friendly, and easy to navigate.
Before your campaign begins, review the entire shopping journey.
Focus on:
Don't only test your homepage. Go through the experience as if you were a customer: open a product page, add an item to your cart, apply a discount code, complete checkout, and check the confirmation experience.
A smooth buying journey can prevent avoidable friction at the exact moment shoppers are ready to purchase.
Holiday shoppers are often dealing with limited time, gift deadlines, and a large number of competing offers. Genuine urgency can help customers make decisions, while social proof can reassure shoppers that they're choosing a product other people value.
You can incorporate:
The key is to keep urgency honest. Avoid creating artificial scarcity or misleading countdowns. Accurate information about stock levels, promotion end dates, and shipping cutoffs helps create urgency without damaging customer trust.
Generating more orders is only one part of a successful BFCM campaign. Your business also needs to be ready to handle the additional volume after customers click “Buy.”
Before the promotion begins:
Clear communication is especially important during the holiday season. If an item has a longer processing time or a specific shipping deadline, communicate that information before the customer places an order.
A positive post-purchase experience can also turn seasonal shoppers into returning customers after the holiday period ends.
Cyber Monday doesn't have to be the end of your holiday marketing campaign. Many shoppers continue buying throughout December, while others may have discovered your brand for the first time during BFCM.
Plan campaigns for both before and after the main event.
Before BFCM, consider:
After BFCM, consider:
You can also use BFCM purchase data to build longer-term customer relationships. For example, someone who purchased a skincare gift set may be interested in complementary products later, while someone who bought a gift may respond to a future promotion for personal-use products.
The objective is to treat BFCM as the beginning of a customer relationship rather than a single weekend of sales.
| Shopify Store | Etsy Shop | |
|---|---|---|
| Where traffic comes from | Your own channels: email, SMS, ads, social, SEO | Etsy search and on-site promotions, plus your off-Etsy marketing |
| Your main levers | Offer design, site speed, checkout, list marketing | Listing SEO, sale setup, photos, shipping deadlines, response time |
| Discount tools | Discount codes, automatic discounts, bundles | Shop Manager sales and coupons |
| Biggest risk | Slow site, checkout friction, stock-outs | Missed holiday shipping cutoffs, weak listings, low visibility |
| Best for | Brands that own their customer relationship | Handmade, vintage, and personalized sellers who benefit from marketplace traffic |
Keep SMS to one or two messages per day during the five-day window to avoid opt-outs.

Shopify gives you more control over your store, checkout, customer data, and promotions. During BFCM 2025, Shopify merchants generated a record $14.6 billion in sales, up 27%, showing the growing opportunity for this year. For BFCM, focus on driving traffic to your store and making the buying journey as smooth as possible.
1. Build Your BFCM Offer Early
2. Create a BFCM Landing Page
Create a dedicated sale page that highlights your best deals, featured products, bundles, and important shipping information. Link to it from your homepage, emails, social posts, and ads.
3. Promote Across Multiple Channels
Don’t rely only on your Shopify store for traffic. Promote your BFCM offers through:
Tools like Outfy can help Shopify sellers automatically promote products and BFCM offers across connected social networks, keeping your store visible throughout the holiday season.
4. Make Your Store Ready for Higher Traffic
Check your product pages, mobile experience, checkout, and site speed before the sale begins. Make sure your best-selling products have enough inventory and that customers can quickly find your BFCM deals.
5. Use Bundles and Cross-Sells
Increase average order value by creating product bundles or recommending complementary products. For example, offer a discount when customers purchase two or more related products instead of discounting every item equally. If you want to create bundles directly in your Shopify store, explore these Shopify bundle apps to find an option that fits your BFCM strategy.
Etsy sellers need to balance their own promotions with Etsy's marketplace environment. Etsy had about 86.5 million active buyers as of December 31, 2025, giving sellers a large customer base to reach during this year's BFCM. Strong listings, search visibility, attractive product photos, and reliable fulfillment can make a big difference.
1. Optimize Your Listings Before BFCM
Update your titles, tags, descriptions, and product photos before the holiday rush. Focus on relevant search terms shoppers may use when looking for gifts, seasonal products, or personalized items.
2. Set Up Etsy Sales and Coupons
Use Etsy's built-in sale and coupon tools to create attractive BFCM offers. You can experiment with discounts on selected products, minimum-order offers, or targeted coupons for eligible shoppers.
3. Make Your Best Products Stand Out
Identify your best-selling and gift-friendly products and make them the focus of your BFCM promotion. Use clear, high-quality photos and highlight important details such as size, personalization options, materials, and delivery times.
4. Promote Your Etsy Shop Outside Etsy
Etsy search can bring shoppers to your listings, but your own marketing can help generate additional traffic. Share your BFCM products through:
With Outfy, Etsy sellers can automate product promotion across connected social channels, helping keep their listings visible without manually creating every post.
5. Plan for Holiday Shipping Deadlines
Make shipping timelines clear before BFCM begins. Update processing times, communicate holiday deadlines, and avoid promising delivery dates you cannot guarantee. This is especially important for personalized and made-to-order products.
6. Keep Customer Response Times Fast
BFCM can bring more questions about products, personalization, shipping, and returns. Responding promptly can help provide a better shopping experience and reduce uncertainty before purchase.
Running a BFCM campaign across multiple social networks can become time-consuming, especially when you're also managing orders, customer questions, inventory, and fulfillment.

Outfy helps ecommerce businesses automate and schedule product-focused social media content.
You can use Outfy to:
Instead of manually creating every product post during the busiest shopping period of the year, you can prepare your content in advance and keep your social channels active.
BFCM is more than a two-day discount event. For Shopify and Etsy sellers, it can be the starting point for a much larger holiday sales campaign.
The key is to prepare early, promote your strongest products consistently, make your offers easy to understand, and give shoppers multiple reasons to return throughout the holiday season.
Shopify sellers can focus on optimizing their storefront, increasing average order value, and creating a smooth path from social media to checkout.
Etsy sellers can focus on product discovery, giftable products, listing optimization, and bringing additional traffic from social platforms.
And for both, consistent social media promotion can help keep your products visible before, during, and after BFCM.
With the right preparation and automation, you can spend less time manually publishing content and more time focusing on your customers and holiday sales.
1. What does BFCM mean?
BFCM stands for Black Friday and Cyber Monday. It has evolved into a broader holiday shopping period where customers actively look for deals and gift ideas.
2. When should I start preparing for BFCM?
Start several weeks before BFCM. Create your landing pages, prepare offers, optimize product listings, and begin building anticipation before the main shopping period.
3. What are the best BFCM strategies for increasing sales?
Focus on clear offers, product bundles, personalized promotions, social media marketing, a smooth checkout experience, genuine urgency, and strong post-purchase campaigns.
4. How can Shopify stores prepare for BFCM?
Shopify sellers can create dedicated BFCM landing pages, set up discount codes or automatic discounts, promote products across multiple channels, optimize their store for higher traffic, and use bundles or cross-sells to increase order value.
5. How can Etsy sellers prepare for BFCM?
Etsy sellers should optimize listings, use Etsy sales and coupons, highlight best-selling and giftable products, promote their shop on social media, plan for holiday shipping deadlines, and respond quickly to customer questions.
6. How can Outfy help with BFCM marketing?
Outfy helps Shopify and Etsy sellers automate and schedule product-focused social media content. You can create product posts, schedule content, promote products across connected social networks, and maintain consistent visibility throughout the BFCM season.