How to Cancel Squarespace Subscription in 2026

Last Updated on February 4, 2026 by Himanshu Rawat

Switching website platforms is a natural part of growing and evolving an online business. As needs change, many website owners explore different options, whether that’s adding new features, adjusting costs, or trying a platform that better fits their long-term goals.

If you’re considering making a change, you might be wondering: How do I cancel my Squarespace subscription?

Whether you’re pausing a project, restructuring your website, or moving to a different solution, this guide walks you through the exact cancellation steps, refund details, data backups, and what happens after cancellation.

Why Do People Cancel Squarespace?

Squarespace is well known for its clean design, polished templates, and beginner-friendly setup. However, as websites grow or business needs evolve, some users decide it’s time to move on. Common reasons include:

Increasing costs over time

After the trial or initial subscription period, ongoing fees can feel high, especially when compared to platforms with a free core and more flexible pricing models.

Limited flexibility for advanced e-commerce needs

Businesses that require custom checkout flows, specific payment gateways, or a wide range of third-party plugins may find Squarespace more restrictive as they scale.

SEO and marketing limitations

While Squarespace covers the basics, some users prefer platforms that offer deeper SEO control, advanced integrations, and more customization for marketing strategies.

Moving to platforms better suited for growth

Some users migrate to WooCommerce for greater control and cost-effective scaling, or choose Shopify for a faster, more streamlined store setup with built-in commerce features.

In many cases, the decision to cancel Squarespace isn’t about dissatisfaction, it’s simply about choosing a platform that better aligns with changing goals and long-term plans.

Pre-Cancellation Checklist (Do This First)

Before cancelling your Squarespace plan, it’s important to secure your data and review key settings to avoid any issues later. Completing these steps will help ensure a smooth transition.

1. Export your site content and blog posts

Go to Settings → Import & Export Content → Export and download the WordPress XML file. This file contains your pages, blog posts, and basic content and can be imported into platforms like WordPress.

2. Transfer your domain (if purchased through Squarespace)

If your domain was registered with Squarespace, transfer it to another registrar or connect it to a new site before cancelling. Cancelling your site does not automatically transfer the domain.

3. Back up email accounts

If you use Google Workspace or a custom email connected to Squarespace, back up important emails and confirm that your email service will remain active after cancellation.

4. Download invoices, billing history, and analytics

Save copies of invoices, payment receipts, and site analytics for accounting, reporting, or future reference.

5. Notify customers if you run an online store

If you sell products or services, inform customers in advance about any downtime, order fulfillment timelines, or changes to your store to avoid confusion.

Important note: Once your Squarespace subscription is cancelled, your site goes offline. Squarespace may permanently delete your site data after 30 days, so ensure all exports and backups are completed beforehand.

How to Cancel a Squarespace Subscription (Step‑by‑Step)

Cancelling a Squarespace subscription is a straightforward process that takes only a few minutes to complete. Below is a step-by-step guide.

Step 1: Log In

Sign in to your Squarespace account and select the website associated with the subscription you want to cancel.

Step 2: Open Billing Settings

From the main dashboard, go to Settings → Billing & Account to view all billing-related options.

Step 3: Select the Subscription

Under your subscriptions, choose the plan you want to cancel. This may include:

• Website subscription
• Commerce subscription
• Any active add-ons

Step 4: Cancel the Subscription

Click Cancel Subscription, select a reason for cancelling, and proceed to confirm.

You’ll be given two options:

• Cancel immediately → Your site goes offline right away
• Turn off auto-renew → Your site remains live until the end of the current billing cycle

Step 5: Confirm Cancellation

Review the cancellation details carefully and confirm your choice. A confirmation email will be sent once the cancellation is complete.

Note:
Before finishing, make sure to check for any active add-ons, domains, or AI features that may have separate billing, as these won’t be cancelled automatically.

Username or Email

Password

Remember Me

Refunds & Billing Rules Explained

Squarespace’s refund policy varies based on the type of plan you’re on, so it’s important to check your billing details carefully.

What this means:

• Monthly plans are non-refundable once billed, even if you cancel shortly after renewal.
• Annual plans may be eligible for a refund if you cancel within the allowed refund window. Partial (prorated) refunds are sometimes granted, depending on how much of the plan has been used and Squarespace’s review.

Helpful tips to avoid extra charges:

• Turn off auto-renew well before your renewal date to prevent unexpected billing.
• Review your Billing section to confirm whether your plan qualifies for a refund.
• If you believe you were charged after cancelling or notice an incorrect charge, reach out to Squarespace Support with your billing details for assistance.

What Happens After You Cancel?

Once your subscription is cancelled, a few things change depending on how you cancel it:

• Immediate cancellation: If you choose to cancel right away, your site will go offline instantly and won’t be accessible to visitors.
• Auto-renew turned off: If you simply disable auto-renew, your site stays live until the end of your current billing cycle, after which it expires automatically.
• Account access: You can still log in to your account for a limited period to review settings, invoices, or export content.
• Content export window: Your site data and content can be exported for up to 30 days after cancellation, so be sure to download anything you need.
• Domain management: Domains are not cancelled automatically. If you want to keep your domain, you’ll need to transfer it to another provider separately.
• Deleting your account: To permanently delete your account, first cancel all active subscriptions. Then go to Account Settings → Delete Account and follow the prompts.

This gives you some flexibility and time to back up your content before everything is fully closed.

Migrating After Cancellation

If you’re planning to move your website to another platform, it’s best to prepare your migration before your Squarespace site goes offline. This ensures you can safely transfer your content, products, and customer data without interruptions.

Popular migration options include:

• Squarespace → WooCommerce
  Ideal if you want more flexibility, advanced customization, and lower long-term operating costs. WooCommerce also gives you greater control over hosting, plugins, and store features.
• Squarespace → Shopify
  Best for a fast and easy setup. Shopify handles hosting and technical maintenance, making it a good choice if you want a smoother, more hands-off transition.

Migration tools:

Services like Cart2Cart can simplify the process by automatically transferring products, orders, and customer information, saving time and reducing manual work.

Tip: Before cancelling completely, export your site content and confirm that all important data has been successfully migrated. This helps avoid data loss and ensures a seamless switch to your new platform.

5 Alternatives to Squarespace

If Squarespace doesn’t fully meet your needs, several strong alternatives offer more flexibility, better e-commerce tools, or easier customization depending on your goals.

1. WordPress

WordPress is a highly flexible, open-source platform ideal for blogs, business websites, and large-scale projects. With thousands of themes and plugins, it offers advanced SEO, scalability, and complete design control, though it requires managing hosting and maintenance.

2. Webflow

Webflow is perfect for designers and creative teams who want full visual control. It combines a powerful visual editor with secure hosting and CMS features, making it great for dynamic, design-focused websites—though it has a steeper learning curve.

3. Shopify

Shopify is a leading e-commerce platform built for online selling. It offers robust inventory management, marketing tools, secure payments, and scalability for businesses of all sizes, making it a strong choice for product-based websites.

4. Wix

Wix provides an easy drag-and-drop builder with AI-powered tools and a large template library. It’s beginner-friendly and quick to set up, though advanced customization and migration flexibility are limited.

5. Weebly

Weebly is a simple website builder suited for small websites and beginners. It offers basic e-commerce features and an intuitive editor, but has fewer templates and limited advanced functionality compared to other platforms.

Final Thoughts

Cancelling a Squarespace subscription doesn’t have to be stressful or complicated. Whether you’re pausing a project, restructuring your website, or migrating to a platform that better supports your long-term goals, the key is preparation. By exporting your content, reviewing billing details, and understanding what happens after cancellation, you can avoid surprises and protect your data.

Squarespace works well for many users, but as your needs evolve, switching platforms can be a strategic move rather than a negative one. With the right steps taken in advance, you can cancel confidently and transition smoothly to your next solution without downtime, data loss, or unnecessary costs.

FAQs: How to Cancel Squarespace Subscription

1. Can I cancel Squarespace at any time?

Yes, you can cancel your Squarespace subscription at any time. You can either cancel immediately, which takes your site offline right away, or turn off auto-renew so your site stays live until the end of the current billing cycle.

2. Will my website be deleted after cancellation?

Your site goes offline after cancellation, but Squarespace typically keeps your site data for up to 30 days. During this period, you can still export content. After that, the data may be permanently deleted.

3. Do I lose my domain if I cancel Squarespace?

No. Domains are billed separately and are not cancelled automatically. If you want to keep your domain, you’ll need to transfer it to another registrar or connect it to a new website before or after cancelling your site plan.

4. Can I get a refund after cancelling?

Refund eligibility depends on your plan type. Monthly plans are generally non-refundable, while annual plans may qualify for a refund if cancelled within the allowed refund window. Always check your billing section for exact details.

5. Can I migrate my site after cancelling?

Yes, but it’s strongly recommended to migrate before your site goes offline. Export your content and use migration tools or manual imports to ensure all pages, products, and customer data are transferred successfully.