{"id":2706,"date":"2025-08-04T07:46:51","date_gmt":"2025-08-04T07:46:51","guid":{"rendered":"https:\/\/www.outfy.com\/help\/?post_type=docs&#038;p=2706"},"modified":"2025-11-18T07:39:52","modified_gmt":"2025-11-18T07:39:52","password":"","slug":"why-was-i-charged-when-i-selected-the-free-trial","status":"publish","type":"docs","link":"https:\/\/www.outfy.com\/help\/docs\/why-was-i-charged-when-i-selected-the-free-trial\/","title":{"rendered":"Why was I charged when I selected the free trial?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"Introduction\">Introduction<\/h2>\n\n\n\n<p>If you were charged unexpectedly, it\u2019s possible that the paid subscription was selected instead of the free trial. Here\u2019s how to ensure you activate the free trial correctly:<\/p>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Start-the-Free-Trial\">How to Start the Free Trial<\/h2>\n\n\n\n<figure data-wp-context=\"{&quot;imageId&quot;:&quot;69ee4f2c18f02&quot;}\" data-wp-interactive=\"core\/image\" data-wp-key=\"69ee4f2c18f02\" class=\"wp-block-image size-full is-resized has-custom-border wp-lightbox-container\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"431\" data-wp-class--hide=\"state.isContentHidden\" data-wp-class--show=\"state.isContentVisible\" data-wp-init=\"callbacks.setButtonStyles\" data-wp-on--click=\"actions.showLightbox\" data-wp-on--load=\"callbacks.setButtonStyles\" data-wp-on-window--resize=\"callbacks.setButtonStyles\" src=\"https:\/\/www.outfy.com\/help\/wp-content\/uploads\/2025\/08\/Outfy-Pricing-page.webp\" alt=\"Outfy Pricing page\" class=\"has-border-color wp-image-3405\" style=\"border-color:#d7d7d7;border-radius:8px;width:1170px;height:auto\" srcset=\"https:\/\/www.outfy.com\/help\/wp-content\/uploads\/2025\/08\/Outfy-Pricing-page.webp 1024w, https:\/\/www.outfy.com\/help\/wp-content\/uploads\/2025\/08\/Outfy-Pricing-page-300x126.webp 300w, https:\/\/www.outfy.com\/help\/wp-content\/uploads\/2025\/08\/Outfy-Pricing-page-768x323.webp 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><button\n\t\t\tclass=\"lightbox-trigger\"\n\t\t\ttype=\"button\"\n\t\t\taria-haspopup=\"dialog\"\n\t\t\taria-label=\"Enlarge\"\n\t\t\tdata-wp-init=\"callbacks.initTriggerButton\"\n\t\t\tdata-wp-on--click=\"actions.showLightbox\"\n\t\t\tdata-wp-style--right=\"state.imageButtonRight\"\n\t\t\tdata-wp-style--top=\"state.imageButtonTop\"\n\t\t>\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12\" height=\"12\" fill=\"none\" viewBox=\"0 0 12 12\">\n\t\t\t\t<path fill=\"#fff\" d=\"M2 0a2 2 0 0 0-2 2v2h1.5V2a.5.5 0 0 1 .5-.5h2V0H2Zm2 10.5H2a.5.5 0 0 1-.5-.5V8H0v2a2 2 0 0 0 2 2h2v-1.5ZM8 12v-1.5h2a.5.5 0 0 0 .5-.5V8H12v2a2 2 0 0 1-2 2H8Zm2-12a2 2 0 0 1 2 2v2h-1.5V2a.5.5 0 0 0-.5-.5H8V0h2Z\" \/>\n\t\t\t<\/svg>\n\t\t<\/button><\/figure>\n\n\n\n<ol class=\"wp-block-list\">\n<li>When choosing a plan, <strong>look for the green \u201c7-day free trial\u201d button<\/strong>.<\/li>\n\n\n\n<li><strong>Click the green button<\/strong> to properly start your free trial.<\/li>\n<\/ol>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-background\" style=\"background-color:#fef6d7\"><strong>Note:<\/strong> Simply selecting a plan without clicking the green trial button may result in immediate charges.<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Avoid-Charges-After-the-Trial\">How to Avoid Charges After the Trial<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Be sure to <strong>cancel before the 7-day trial ends<\/strong> if you don\u2019t wish to continue with a paid subscription.<\/li>\n\n\n\n<li>You can cancel at any time during the trial without being charged.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Introduction If you were charged unexpectedly, it\u2019s possible that the paid subscription was selected instead of the free trial. Here\u2019s how to ensure you activate the free trial correctly: How to Start the Free Trial Note: Simply selecting a plan without clicking the green trial button may result in immediate charges. How to Avoid Charges&hellip;&nbsp;<a href=\"https:\/\/www.outfy.com\/help\/docs\/why-was-i-charged-when-i-selected-the-free-trial\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Why was I charged when I selected the free trial?<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"doc_category":[27],"doc_tag":[],"class_list":["post-2706","docs","type-docs","status-publish","hentry","doc_category-faq"],"year_month":"2026-04","word_count":114,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Kelina Chakma","author_nicename":"kelina","author_url":"https:\/\/www.outfy.com\/help\/author\/kelina\/"},"doc_category_info":[{"term_name":"FAQ","term_url":"https:\/\/www.outfy.com\/help\/category\/outfy\/faq\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why was I charged when I selected the free trial? 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