{"id":2550,"date":"2025-07-29T08:15:29","date_gmt":"2025-07-29T08:15:29","guid":{"rendered":"https:\/\/www.outfy.com\/help\/?post_type=docs&#038;p=2550"},"modified":"2025-11-18T08:10:17","modified_gmt":"2025-11-18T08:10:17","password":"","slug":"refund-policy","status":"publish","type":"docs","link":"https:\/\/www.outfy.com\/help\/docs\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p>At Outfy, we aim to provide clear and fair subscription policies so you can make informed decisions for your business. Below is a detailed breakdown of our <strong>refund policy<\/strong>, <strong>cancellation rules<\/strong>, and how <strong>proration<\/strong> works in specific cases.<\/p>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Does-Outfy-Offer-Refunds?\">Does Outfy Offer Refunds?<\/h2>\n\n\n\n<p>No. <strong>Outfy does not offer refunds<\/strong> for any subscription charges, whether monthly or annual.<\/p>\n\n\n\n<p>To ensure you\u2019re fully comfortable before committing to a paid plan, we offer a <strong>7-day free trial<\/strong> for most plans. This allows you to explore the app and its features risk-free. <a href=\"https:\/\/outfy.com\/terms#payment-terms\" data-type=\"link\" data-id=\"https:\/\/outfy.com\/terms#payment-terms\">View complete payment terms here<\/a><\/p>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Subscription-Billing-&amp;-Cancellation-Policy\">Subscription Billing &amp; Cancellation Policy<\/h2>\n\n\n\n<p>Outfy works on a <strong>subscription model<\/strong> that renews automatically unless canceled before the next billing cycle.<\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>What Happens When You Cancel:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You can <strong>cancel your subscription<\/strong> at any time from your <strong>Subscription History<\/strong> page.<\/li>\n\n\n\n<li>After cancellation, you\u2019ll <strong>continue to have access<\/strong> to premium features <strong>until the end of the current billing cycle<\/strong>.<\/li>\n\n\n\n<li>Once the cycle ends, your account will automatically be downgraded to the <strong>Free plan<\/strong>.<\/li>\n\n\n\n<li><strong>No refund or partial refund<\/strong> will be issued for early cancellation.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Cancel before the next billing date to avoid charges for the next period.<\/p>\n<\/blockquote>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Proration-(Adjusting-Charges-Mid-Cycle)\">Proration (Adjusting Charges Mid-Cycle)<\/h2>\n\n\n\n<p>In certain cases \u2014 especially for <strong>Shopify users<\/strong> \u2014 proration applies when you <strong>downgrade<\/strong> or <strong>upgrade<\/strong> your plan.<\/p>\n\n\n\n<div style=\"height:24px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>If You Downgrade:<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You will receive an <strong>application credit<\/strong> based on:\n<ul class=\"wp-block-list\">\n<li>The <strong>price difference<\/strong> between the current and downgraded plan<\/li>\n\n\n\n<li>The <strong>number of days left<\/strong> in your current billing cycle<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>This credit can be used towards <strong>future app charges<\/strong> on Shopify.<\/li>\n\n\n\n<li>The downgraded plan takes effect either <strong>immediately<\/strong> or from your <strong>next billing cycle<\/strong>, depending on the platform.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p> For <strong>non-Shopify users<\/strong>, plan downgrades usually take effect at the <strong>next renewal<\/strong>, with no refund but possible balance adjustment in future charges.<\/p>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>At Outfy, we aim to provide clear and fair subscription policies so you can make informed decisions for your business. Below is a detailed breakdown of our refund policy, cancellation rules, and how proration works in specific cases. Does Outfy Offer Refunds? No. Outfy does not offer refunds for any subscription charges, whether monthly or&hellip;&nbsp;<a href=\"https:\/\/www.outfy.com\/help\/docs\/refund-policy\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Refund Policy<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"doc_category":[28],"doc_tag":[],"class_list":["post-2550","docs","type-docs","status-publish","hentry","doc_category-plans-billing"],"year_month":"2026-04","word_count":289,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Himanshu Rawat","author_nicename":"himanshu","author_url":"https:\/\/www.outfy.com\/help\/author\/himanshu\/"},"doc_category_info":[{"term_name":"Plans &amp; Billing","term_url":"https:\/\/www.outfy.com\/help\/category\/outfy\/plans-billing\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - 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