{"id":1237,"date":"2025-07-09T09:58:25","date_gmt":"2025-07-09T09:58:25","guid":{"rendered":"https:\/\/www.outfy.com\/help\/?post_type=docs&#038;p=1237"},"modified":"2025-11-20T07:05:27","modified_gmt":"2025-11-20T07:05:27","password":"","slug":"billing-plans","status":"publish","type":"docs","link":"https:\/\/www.outfy.com\/help\/docs\/billing-plans\/","title":{"rendered":"Billing &amp; Plans"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"upgrade-my-subscription\">What happens when I upgrade my subscription?<\/h2>\n\n\n\n<p>As soon as you upgrade, your current subscription is canceled, and a new one takes effect immediately after successful payment.<\/p>\n\n\n\n<p><strong>a)<\/strong><strong> For Shopify users:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The charge is <strong>prorated<\/strong> based on the price difference and the number of days left in your billing cycle.<\/li>\n<\/ul>\n\n\n\n<p><strong>b) For Non-Shopify users (Etsy, BigCommerce, Squarespace, etc.):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You may be charged either the <strong>price difference<\/strong> between plans<\/li>\n\n\n\n<li>You may be charged the <strong>full amount of the new plan<\/strong>, while the unused portion of your previous subscription gets <strong>credited back<\/strong> to your card (this may take a few days).<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fef6d7\"><strong>Note: <\/strong>View Shopify complete details <a href=\"https:\/\/help.shopify.com\/en\/manual\/your-account\/manage-billing\/your-invoice\/apps\">here<\/a><\/p>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"downgrade-my-subscription\">What happens when I downgrade my subscription?<\/h2>\n\n\n\n<p>If you choose to downgrade, the change will take effect <strong>on your next billing date<\/strong>. Until then, you will remain on your current plan and continue to enjoy its benefits.<\/p>\n\n\n\n<p><strong>On the downgrade date:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any SmartQ\/Automation features not included in the new plan will be turned off.<\/li>\n\n\n\n<li>If moving to the FREE plan, all SmartQ and automation features will be disabled.<\/li>\n\n\n\n<li>All scheduled posts will be deleted immediately.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fef6d7\"><strong>Note:<\/strong> <a href=\"https:\/\/qa.outfy.com\/terms#payment-terms\">View complete payment terms here<\/a><\/p>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"cancel-my-subscription\">What happens when I cancel my subscription?<\/h2>\n\n\n\n<p>When you cancel your subscription, <strong>billing stops immediately<\/strong>, and you won\u2019t be charged for the next billing cycle. You can continue using Outfy until your subscription <strong>ends<\/strong>.<\/p>\n\n\n\n<p><strong>On the end date:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are moved to the FREE plan immediately<\/li>\n\n\n\n<li>All your autopilots and SmartQ are turned off<\/li>\n\n\n\n<li>All your scheduled posts are deleted<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fef6d7\"><strong>Note:<\/strong> <a href=\"https:\/\/qa.outfy.com\/terms#payment-terms\">View complete payment terms here<\/a><\/p>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"Outfy's-refund-policy\">What is Outfy&#8217;s refund policy?<\/h2>\n\n\n\n<p>We do not offer refunds for any subscription payments.<\/p>\n\n\n\n<p>To ensure Outfy is the right fit for your business, we provide a <strong>7-day free trial<\/strong>. This way you can explore our features before committing to a paid plan.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fef6d7\"><strong>Note:<\/strong> <a href=\"https:\/\/qa.outfy.com\/terms#payment-terms\">View complete payment terms here<\/a><\/p>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"delete-account-or-Uninstall-Outfy\">What happens when I delete my account or Uninstall Outfy?<\/h2>\n\n\n\n<p>If you delete your Outfy account or uninstall the app, your subscription is canceled immediately, and billing stops right away. You will not be charged for the next billing cycle.<\/p>\n\n\n\n<hr style=\"border: none; height: 1px; background-color: #EDF0FA;\">\n\n\n\n<h2 class=\"wp-block-heading\" id=\"FREE-Forever-Plan\">What do I get in the FREE Forever Plan?<\/h2>\n\n\n\n<p>The <strong>FREE Forever Plan<\/strong> is best suited for stores with <strong>fewer than 20 products<\/strong>. For retailers of this size, social media posts should also be minimal. This is because social media networks tend to flag accounts as spam if the same type of products\/posts are repeated.<\/p>\n\n\n\n<p><strong>FREE Plan Limitations:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Post or schedule up to 4 products per day (24-hour period)<\/li>\n\n\n\n<li>Maximum 1 automated post per day per social network.<\/li>\n\n\n\n<li>Twitter, YouTube, TikTok, and Threads are not available<\/li>\n<\/ul>\n\n\n\n<p>If your store has more than 20 products, we highly recommend upgrading to a paid plan to maximize Outfy\u2019s benefits and grow your business effectively.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What happens when I upgrade my subscription? As soon as you upgrade, your current subscription is canceled, and a new one takes effect immediately after successful payment. a) For Shopify users: b) For Non-Shopify users (Etsy, BigCommerce, Squarespace, etc.): Note: View Shopify complete details here What happens when I downgrade my subscription? If you choose&hellip;&nbsp;<a href=\"https:\/\/www.outfy.com\/help\/docs\/billing-plans\/\" class=\"\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Billing &amp; Plans<\/span><\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_eb_attr":"","neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"doc_category":[27],"doc_tag":[],"class_list":["post-1237","docs","type-docs","status-publish","hentry","doc_category-faq"],"year_month":"2026-04","word_count":452,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"Himanshu Rawat","author_nicename":"himanshu","author_url":"https:\/\/www.outfy.com\/help\/author\/himanshu\/"},"doc_category_info":[{"term_name":"FAQ","term_url":"https:\/\/www.outfy.com\/help\/category\/outfy\/faq\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Billing &amp; 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