---
title: Products Not Posting or Showing on Outfy
description: "## Introduction If your products aren't posting via SmartQ or aren't appearing in the **Products** section on Outfy, it could be due to a syncing delay or interruption. Outfy typically syncs your products automatically from your store, but sometimes a…"
url: "https://www.outfy.com/help/docs/products-not-posting-or-showing-on-outfy/"
updated: "2025-11-18"
category: Outfy / FAQ
---

# Products Not Posting or Showing on Outfy

## Introduction

If your products aren't posting via SmartQ or aren't appearing in the **Products** section on Outfy, it could be due to a syncing delay or interruption.

Outfy typically syncs your products automatically from your store, but sometimes a manual sync is needed.

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## How to Manually Sync Your Store

- Go to your **Outfy Dashboard**.
- Click the **four-line menu icon** (top-right corner).

![Click on four line menu](https://www.outfy.com/help/wp-content/uploads/2025/08/Sync-ur-shop.webp)

- Select **Settings**.
- Find and click the **“Sync Your Shop”** option.

![Sync-your shop](https://www.outfy.com/help/wp-content/uploads/2025/08/Sync-your-shop.webp)

This will refresh your product list and should fix most syncing issues.

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## Still Not Working?

If your products still don’t appear or post correctly, please contact Outfy Support for further assistance.